EU Returns & Cancellations
EU customers have the right to request a return within 14 days from the date of delivery, in accordance with applicable EU consumer protection rules.
To be eligible for a return, the item must be returned in its original condition, unused, unworn, and with all original packaging where applicable.
Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping service, as we cannot be responsible for returned parcels that are lost in transit.
Orders may be cancelled within 24 hours of purchase, provided that production or preparation of the order has not already begun.
Please note that custom-made, personalized, made-to-measure, or specially produced items cannot be returned or cancelled once production has started, except where required by law or in the case of a defective or incorrect item.
Items marked as Final Sale are not eligible for voluntary returns. However, this does not affect any statutory consumer rights that may apply under EU law.
If a returned item shows signs of use, damage, alteration, or handling beyond what is reasonably necessary to inspect the product, we reserve the right to make an appropriate deduction from the refund to reflect any loss in value.